Leadership & Management

UNIT DESCRIPTION

This unit introduces students to coaching and mentoring in the workplace providing an overview of both the coach / mentor perspective and trainee / mentee perspective. Student learn how to coach and mentor ethically and responsibly while applying the principles and practices of personal and professional development to coaching and mentoring. They develop an understanding of stakeholder needs and motivations in the workplace and how to use psychological models to motivate stakeholders to change. The unit also covers how to manage up and delegate down in the workplace and how to communicate assertively and effectively in the workplace.  

LEARNING OUTCOMES

On successful completion of this unit students will be able to:

1. Coach and mentor ethically and responsibly
2. Apply an understanding of stakeholder needs and motivations in the workplace
3. Use psychological models to motivate stakeholders to change
4. Design and develop coaching and mentoring programs

CERTIFICATION

The optional assessment tasks associated with this unit provide an opportunity for participants to consolidate their learning and to benchmark their understanding against the standard set by Chancellor Institute. Participants enrolled in this unit who successfully complete the optional assessments will qualify for a grade, academic transcript and certificate of completion for that unit. For further details about the assessments, please click on the Curriculum tab or contact our course advisors. Additional unit fees apply for students electing to undertake assessments. Participants who elect not to complete the optional assessments for this unit will receive a certificate of participation for the unit.   Shareable on Linkedin. You can share your certificates in the Certifications section of your LinkedIn profile, on printed resumes, CVs, or other documents.